Privacy Policy for Icarus Grills

Effective Date: [Insert date here]
Last Updated: [Insert last updated date here]

This Privacy Policy describes how Icarus Grills Ltd (“we”, “us”, “our”) collects, uses, discloses, and protects the personal information you provide when you use our website at https://[your-domain].co.uk (our “Website”), purchase products, sign up for newsletters, or otherwise interact with us online. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are and How to Contact Us

Icarus Grills Ltd
Registered in the United Kingdom
Company number: [Insert company number]
Registered address: [Insert address]

If you have questions about this policy or want to exercise your data protection rights, you can contact us at:
Email: [Insert email address]
Phone: [Insert phone number]

2. What Personal Data We Collect

We collect and process different types of personal data depending on how you interact with our Website:

2.1 Information You Give Us

When you place an order, register an account, subscribe to a newsletter, complete a contact form, or otherwise communicate with us, we may collect:

  • Name and title

  • Email address

  • Telephone number

  • Delivery and billing address

  • Payment information (processed securely via third-party payment providers)

  • Business name (if relevant)

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect technical information such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time on site

  • Cookie and tracking data

3. How We Use Personal Data

We use your data for the following lawful purposes:

  • To process and fulfil your orders

  • To manage your account and orders

  • To communicate with you (e.g., order updates, customer service)

  • To send marketing emails if you have opted in

  • To improve our Website and services through analytics

  • To comply with legal obligations

We will only use your personal data where we have a lawful basis — for example, to perform a contract with you, comply with legal obligations, or with your consent where required.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, tailor content, and understand how our Website is used. Cookies are small files stored on your device. You can manage or disable cookies through your browser settings, though this may affect how the Website functions for you.

5. Sharing Data with Third Parties

We may share your personal information with:

  • Service providers who support our Website (e.g., payment processors, delivery partners, hosting providers)

  • Analytics providers

  • Marketing platforms (if you have consented)

  • Law enforcement or regulators where legally required

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

To the extent any of your personal data is transferred outside of the UK, we will take steps to ensure that appropriate safeguards are in place (such as standard contractual clauses) to protect your data in accordance with UK GDPR.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations (e.g., tax, accounting). For example:

  • Order records: typically retained for tax and accounting purposes

  • Marketing data: retained until you unsubscribe

  • Support enquiries: retained for an appropriate period unless you request deletion

8. Security of Your Information

We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration. However, no online transmission can be guaranteed to be 100% secure.

9. Your Legal Rights

Under UK GDPR, you may have rights including:

  • The right to access your data

  • The right to correct inaccurate data

  • The right to request deletion (in some circumstances)

  • The right to object to processing

  • The right to restrict processing

  • The right to data portability

To exercise your rights, contact us using the details in Section 1. You also have the right to complain to the Information Commissioner’s Office (ICO) about how we handle your personal data.

10. Children’s Privacy

Our Website is not directed to children under 13. We do not knowingly collect personal data from children under the age of 13 without parental consent, and if we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time, and we will post the updated version on our Website with a revised date. Please check this page periodically for changes.

12. Contact

If you have any questions, concerns, or requests relating to this policy, please contact:
Email: [Insert email address]
Phone: [Insert phone number]